Frequently asked questions

Support questions

  • Q: Why I haven’t received my download link yet?
    • Check your spam folder in your email. Sometimes email clients incorrectly flag an automatically sent email as spam.
  • Q: I’ve lost my download link. How do I get another one?
    • Please send an email to with the email address that you used when you placed your order and we’ll resend you the link.

Vaccum forming questions

Placing an order

* **Q: How do I place an order?** * Please see the [how to order page](/how-to-order/)